Effective Communication for Engineers

Overview 

Increasing the effectiveness of communication offers a significant benefit to individuals and organisations. This course aims to help technical professionals become more effective communicators. The course content comprises four units which take you on a journey through understanding the fundamentals, appreciating different communication styles, getting the best out of face-to-face communication, and connecting with an audience in writing and presentations. 

Already purchased this course? Log back into the IChemE Virtual Learning Zone to continue your learning. 

Learning outcomes

By the end of this course, you will understand:

• the importance of effective communication
• how to empathise using listening and reading body language
• the Shannon and Weaver model to optimise communication
• how to recognise and accommodate different communication styles
• how to demonstrate assertive behaviour
• the components of an effective meeting
• the sources of conflict and how to approach conflict resolution
• the planning, structure and narrative for any communication
• the importance of writing style, and be able to use a tool to measure readability
• the importance of presentation skills and a plan to develop them.

Who will benefit

The course will benefit anyone with a technical background who wants to improve their communication skills. It is also relevant to people with a non-technical background who would like to communicate more.  

What do you get?

• Access to the on-demand course for six months (single user)
• Pre-recorded and interactive content, including recommended further learning
• End-of-course assessment
• Automated end-of-course certificate, subject to successful completion of the assessment 
  

Course outline

Unit one: The foundations of effective communication

• Communication – what is it?
• The benefits of improving communication skills
• Empathy, listening and body language
• A simple model for communication

Unit two: Different communication styles

• People operate differently
• Social styles – the concept
• Types of social style
• Applying the social styles

Unit three: Effective face-to-face communication 

• Face-to-face challenges
• Assertiveness
• Effective meetings
• Conflict

Unit four: Connecting with an audience

• Planning
• Structure and narrative
• Connect in writing
• Connect in presentations 

Delivery

This on-demand course is delivered via IChemE’s Virtual Learning Zone (registration required). You will be able to access the training course via your web browser and complete the course at your own pace. You will have access to the course for six months. 

Discounts for multiple purchases

If you are responsible for developing a team and want to purchase our on-demand courses for multiple users, you can benefit from discounted prices. Please contact sales@icheme.org  for a quotation.

Train your team

This course can be delivered to in-house teams, either on-site or online. Content can be tailored to your specific requirements, and this could be a cost-effective option if you have several people requiring the training. Request a quotation