Effective Communication for Engineers

Communication underpins all engineering activity. Developing our communication skills gives a significant advantage to individuals and to organisations.

This modular online course conveys the fundamental principles of effective communication, and builds on these principles to help engineers optimise their communication in various situations such as email, documents, meetings, and presentations. Techniques will be presented for getting the best out of challenging face-to-face discussions. The course considers the best way to connect with an audience, either in writing or when making a presentation. It has been developed with the specific needs of the chemical engineer in mind.

Learning outcomes

By the end of this course, you will understand:

• the different styles in which we communicate
• listen effectively
• understand the huge impact of body language in communication
• develop effective communication strategies
• communicate with increased assertiveness
• structure a presentation effectively for a given time and given audience 

Who is it for?

Engineers working at all levels who want to improve their communication and presentation skills.

What do you get?

• downloads of all modules (usually an hour each)
• most modules have a FAQ section at the end 
• digital copies of slides and supporting materials (PDF) 
• e-certificate of attendance, including hours allocation for CPD purposes (on request) 

Course outline

Module 1: An introduction to effective communication for engineers

• the benefits of effective communication
• the difficulties of effective communication
• empathy, listening and body language
• introducing the Shannon and Weaver model of communication
• FAQs

Module 2: How to be a versatile communicator

• different communication styles
• knowing your style
• adapting your style to connect with others
• modes of communication
• FAQs

Module 3: How to optimise face-to-face communication

• developing assertive behaviour
• effective meetings
• negotiation skills
• handling and resolving conflict
• giving and receiving feedback
• FAQs

Module 4: How to connect with an audience

• know your audience
• get your story straight
• connecting through written documents
• connecting through presentations
• FAQs

The modules, each around 60 minutes in length, are effective as stand-alone training sessions or as part of a modular programme.

Multiple-user fee

If you have several people you want to train, take a look at our multiple user option – allowing you to purchase the course for up to 10 individual users at a significantly reduced price of £1055 + VAT.